“I didn't add one very specific section, distributed by OSIA… that really held us up in a lot of different ways. We couldn't get it into distributors. And so we had to self-distribute for a long time.”
A missing line of legally required label copy cost them distribution entirely. Get your label reviewed against your target channel's requirements before the first run, not after.
“my biggest suggestion is just doing the minimum quantities… I'm glad we didn't do a crazy order.”
The purpose of a first production run is to discover what is wrong with the product. Ordering volume before you know that converts a cheap lesson into expensive inventory.
“if you don't like the people, then you shouldn't work with them… don't sign a five year contract in your first production.”
Co-packer relationships are long and hard to exit. She screens on whether they answer questions willingly, and keeps the first contract short enough to leave.